Services

Esri Eastern Africa offers a number of professional services to its customers in order to leverage their investment in GIS software with the know-how and experience of its technical staff. All our services assist our customers in achieving their GIS goals. Esri EA implementation services are aimed at organisations implementing GIS for the first time, while our consulting services support the complete project life cycle from planning and design towards realisation, introduction and maintenance.

Systems Development

Information systems are planned, designed, implemented and supported in a phased approach using the Systems Development Life-cycle. Specific services that we are able to offer to our customers are:

• Strategic & information planning
• User needs assessment & technology seminars
• Initial system prototyping & requirements definition
• Database & systems design and development
• System integration, testing & delivery
• User training & technical support

Implementation Services

These services support both short-term project and long-term enterprise-wide and distributed implementations for a broad spectrum of users and include:

• Software installation and systems configuration
• Data collection, migration and automation
• Programming and customised applications
• Enterprise systems integration
• Performance and scalability testing
• Web-site and portal development
• Best Practices
• Systems Development Life Cycle
• Software Installation and Systems Configuration